Our Privacy Policy

      R & T Electric Services Ltd. and Specialty Installations Ltd. respects the privacy of our employees and our clients and have developed this privacy policy to ensure the personal information we collect remains secure and protected. We have appointed two qualified persons as Privacy Officers to offer more information on our practices and policies, to ensure compliance, handle requests and rectify any complaints.

Collecting and Using Information

      When we collect personal information from you, we will explain how we intend to use it. We will limit the information we collect to what is pertinent and necessary to the effective conduct of our business. We will obtain your consent if we wish to use your information for any other purpose and before collection formation from third parties such as credit bureaus.

Releasing Information

      We may provide your information to other persons only when we have your consent or where we are required or permitted to do so by law.

Protecting Information

      We will protect your information with the appropriate safeguards and security measures from unwarranted intrusion, theft, accidental release, loss, unauthorized disclosure, use, copying or modification. We will retain your information only for the time it is required for the purposes we explain or as required by law. When we destroy your personal information, we will use appropriate safeguards. We will ensure all third party suppliers that we are required to release information to have compliant privacy policies in place.

Electronic Information

      All electronic information is protected with the appropriate safeguards and security measures. Internet and email use in our offices is monitored and randomly checked for security measures. All information is retained only for the time it is required for the purposes we explain or as required by law. When we will destroy your personal information, we will use the appropriate safeguards and follow privacy procedures.

Providing Information Access and Accuracy

      We will give you access to the information we retain about you. We will make every reasonable effort to keep your information accurate and up to date. You have the right to challenge the accuracy and completeness of the information we hold about you, and if it is inaccurate or incomplete, we will make the necessary correction or amendment. To request access to your personal information submit a written request to the Privacy Officers. The information will be released within 30 days of receipt. Should R & T / Specialty not be able to comply with the request for a justifiable reason, that reason will be given to the requestor. R & T / Specialty considers the following reasons justifiable to refuse access to personal information:

• Solicitor-client privilege
• Litigation privilege
• Security and ongoing fraud investigation
• Proprietary or trade secret information

Requests that could reasonably be expected to threaten the security or privacy of another individual

Respecting and Responding to your Privacy Concerns

      We will explain your options for refusing or withdrawing consent to the collection, use and release of your information, and we will record and respect your choices. We will investigate and respond to your concerns about any aspect of our handling of your information.