Personal Information Protection Act

      In order to ensure compliance under the Personal Information Protection Act (PIPA), Specialty Installations Ltd. has implemented an in-house procedure for backing up client computers, in order to ensure the confidentiality of all information as it relates to our clients and our compliance under PIPA.

      Effective immediately, when any computer arrives in the shop for trouble-shooting, prior to commencing any work on the computer, all data on its hard drive may be backed up to ensure no data loss in the event of any hardware or software problems that could arise rapidly and/or without warning while the client.s computer is in our care. Archiving this data can be accomplished through several means: cloning hard drive to hard drive; creation of an image of the data to be stored on the server; or, moving selected files to a CD ROM. After safely securing the client's data, troubleshooting can commence without any risk to our client data. After work on the client computer has been completed and issues resolved, client data may then be safely returned to the clients computer.

      It is essential that any and all copies of saved data, or any data archived from a client computer be destroyed in order to ensure Specialty Installations Ltd. safeguards the privacy of our clients, and to ensure that Specialty Installations Ltd. complies with its responsibilities under PIPA.